DNA-08 · Make Excellence Self-Sustaining
Protect the relationships and business value the Chapter has already worked to build.
01 · Purpose / End Goal
Protect the relationships and business value the Chapter has already worked to build.
Core truth
Retention is not a renewal-month transaction. Members usually signal disconnection long before they decide to leave.
This Director guide will be expanded and refined during its build cycle.
02 · Required whole-room exercise
Live activity
Identify observable signs of connection and disconnection, then choose one person to appreciate, understand, or reconnect with this week.
03 · Content
Retention is not a renewal-month transaction. Members usually signal disconnection long before they decide to leave.
Protect the relationships and business value the Chapter has already worked to build.
Stronger culture, Power Teams, and leadership depth.
Six-week Chapter challenge
Run a notice-connect-support rhythm: recognize contribution, conduct a genuine success conversation, and connect the Member to one helpful person or resource.
Notice absence, silence, confusion, or lost momentum and make a human check-in.
Hold regular Member success conversations and record only support commitments the Chapter needs to fulfill.
Build a caring early-warning rhythm with clear ownership, privacy boundaries, and appropriate regional escalation.
04 · Minute-by-minute script
In development
It will include the exact talk track, movement, questions, timing, coaching notes, exercise, Regional Bridge, personal action, and close—without slides or notes in hand.
Refine this presentation05 · After the presentation
Required outcome
One observable behavior. One owner. One date. One proof.
06 · One week before the visit
Hello [Chapter Name] Family,
Next week, your Director Consultant will bring an interactive presentation designed to help every Member strengthen their results and their Chapter.
Retention Is Everyone's Job: Notice, Appreciate, Reconnect
Protect the relationships and business value the Chapter has already worked to build.
Before next week’s meeting
[Add one simple preparation question that creates curiosity.]
Regional Resource
[Current resource or event, value, date, and access instructions]
See you next week!
Rehearsal resources
The condensed six-part guide for rehearsal, coaching, and delivery preparation.
Use this to learn the flow. It is never displayed or held during the Chapter presentation.
Coming during this cycleThe approved coaching video will live here with this presentation forever.
Version history
| Version | Date | Change | Status |
|---|---|---|---|
| 0.1 | July 16, 2026 | Curriculum concept and six-week challenge established. | In development |
